1. This website is operated by Zichron Creative. By booking a workshop, you agree to these terms.

• All participants must be at least 18 years old to book.

2. Workshop Services

• The workshops include culinary demonstrations, culinary workshops, and a shared meal as described.

3. Cancellation & Refund Policy (According to Israeli Consumer Protection Law)

• 14-Day Rule: You may cancel a booking within 14 days of the transaction date, provided the cancellation is made at least 14 business days before the workshop date.

• Cancellation Fee: In the event of a lawful cancellation within the 14-day window, a fee of 5% of the transaction or ₪100 (whichever is lower) will be deducted.

• Late Cancellations: For cancellations made less than 14 business days before the workshop, no refund will be provided. However, you may transfer your seat to another person with prior notice to the host.

• Cancellation by Host: If a workshop is cancelled by the host, a full refund or a seat in a future session will be offered.

4. Health and Safety

• Allergies: Participants must notify the host of any food allergies or dietary restrictions at least 48 hours before the workshop. 

• Liability: The host is not liable for any injuries, allergic reactions, or damages sustained during the workshop or as a result of consuming food/drink provided.

5. Privacy Policy

• Your personal details (Name, Phone, Email) are collected solely for booking and communication purposes and will not be shared with third parties.

6. Payment

• Payment is required in full at the time of booking via credit card or bit (processed through Meshulam).

7. Product Description and Warranty

• 7.1. The "Product" Definition For the purposes of these Terms, the "Product" refers to the cooking instruction, digital recipes, and culinary workshops offered on the Website. The Company warrants that the services will be provided with reasonable care and skill as described on the class registration page.

• 7.2. No Guarantee of Results While the Company strives to provide high-quality culinary instruction, we do not warrant or guarantee any specific outcome or "professional level" of skill. Cooking is a subjective skill, and the Company is not responsible if the User’s final dish does not match the visual representation shown in marketing materials or during the class.

• 7.3. Accuracy of Information The Company makes every effort to ensure that recipes and nutritional information provided are accurate. However, the Company provides no warranty, express or implied, regarding the absolute accuracy or completeness of any recipe. Users are responsible for verifying cooking times and internal temperatures (especially for meat and poultry) to ensure food safety in their own environment.

• 7.4. Third-Party Ingredients and Tools The Company does not manufacture the ingredients or kitchen tools used during the classes. Therefore, the Company provides no warranty for the quality, freshness, or performance of third-party products used during the session. Any claims regarding defective ingredients or equipment must be directed to the respective manufacturer.

• 7.5. Digital Products If the Product includes digital downloads (e.g., PDF recipe books), the Company warrants that the files are functional at the time of purchase. However, the Company does not warrant that the files will be compatible with every specific device or software version used by the User.

8. Delivery and Fulfillment Policy

• 8.1. Service Delivery Since the Company provides services (cooking classes) rather than physical goods, "Delivery" is defined as the successful booking of a seat in a session or the granting of access to digital content.

• 8.2. Confirmation of Purchase Upon successful completion of payment, the User will receive an automated confirmation email to the address provided during registration. This email serves as your "delivery" and proof of purchase. If you do not receive this email within 24 hours, please check your spam folder or contact us.

• 8.3. Virtual/Digital Access For online or live-streamed classes, the link to join the session will be delivered via email at least [e.g., 24 hours] before the scheduled class time. It is the User’s responsibility to ensure they have the technical means (stable internet, Zoom/Google Meet software) to access the service.

• 8.4. No Physical Shipping Unless explicitly stated otherwise for a specific specialty kit, the Company does not ship physical products. There are no shipping fees, and no physical delivery times are applicable.